For startups and SMEs navigating compliance with frameworks like ISO 27001, Cyber Essentials, or Cyber Assurance, selecting the right compliance provider can feel overwhelming.
Compliance providers differ significantly in their offerings, making it tricky to compare them directly.
However, just as you’d research a new smartphone or software, finding the perfect compliance partner starts with asking the right questions.
Here are eight essential questions to help you evaluate your options and choose a provider who meets your needs.
1. Do you offer compliance automation software?
Compliance is an ongoing process—not a one-off task. Compliance automation software simplifies this by collecting evidence, mapping security measures to standards, and generating reports.
This tool minimises human error, streamlines workflows, and ensures continuous compliance. Though the upfront cost may seem high, the ROI comes from reduced labour, faster audits, and fewer compliance risks.
Look for providers that integrate automation into their offering and ensure it’s robust enough to handle your requirements.
2. Do you work with a third-party assessor?
Third-party assessors audit your security controls and issue official compliance reports. This independent evaluation is essential to demonstrate your compliance to clients, partners, or regulators.
Ensure your compliance provider works with experienced assessors and handles coordination. This saves time and ensures assessments are aligned with your schedule.
3. Do you provide penetration testing services?
Penetration testing is a critical part of evaluating your security posture. It identifies vulnerabilities and assesses how effectively your systems can withstand attacks.
Ask whether the provider includes penetration testing, how frequently tests are conducted, and whether they assist with interpreting results and fixing vulnerabilities.
4. Do you help with remediation?
Compliance providers often highlight gaps in your security, but not all assist with remediation. Fixing vulnerabilities can be time-consuming and complex, so choose a provider that offers hands-on support to resolve these issues quickly.
Look for providers that implement proactive solutions to minimise gaps and maintain compliance.
5. Do you provide dedicated security and compliance experts?
Compliance can be challenging, especially without an in-house expert. Providers who offer dedicated engineers can bridge this gap, guiding your team through configurations, monitoring controls, and maintaining compliance.
Having an assigned compliance engineer ensures consistent oversight, reducing the risk of non-compliance and helping you address changes proactively.
6. Do you assist with policy creation and management?
Policy management is a cornerstone of compliance. From information security to disaster recovery, robust documentation shows regulators and auditors that your organisation adheres to best practices.
Since drafting policies can take up significant time and expertise, choose a provider who assists with policy creation, updates, and employee tracking for policy adherence.
7. Is your pricing transparent?
Unexpected costs can derail your budget. Look for providers who offer clear, all-inclusive pricing for services like penetration testing, compliance software, and managed security.
Ask if migration, training, and other support services are bundled into the pricing. Transparent costs make it easier to plan and avoid unpleasant surprises.
8. Do you offer end-to-end solutions?
Compliance isn’t just about passing an audit—it’s about ongoing security and readiness. Choose a provider who delivers comprehensive solutions, including proactive monitoring, vulnerability management, and employee training.
End-to-end service ensures your organisation remains compliant while strengthening its overall cybersecurity posture.
Final Thoughts
Choosing a compliance provider doesn’t have to be a headache. By asking these key questions, you can identify a partner who simplifies the process, supports your business goals, and ensures long-term compliance.
Dial A Geek has already helped over 1,000 businesses in Bristol and across the UK achieve their compliance goals. Our expert team is ready to guide you through the journey, from automation and auditing to remediation and policy management.
Ready to get started? Book a meeting with Gildas Jones today to learn how we can help your business secure bigger contracts and protect its reputation.